Complimentary Delivery Service options for UK

UK Delivery Options

Our complimentary delivery service offers you next day delivery by courier. Of course you can arrange delivery any day further ahead in your calender. There are no Sunday deliveries with this service. There are no charges for this service.

DELIVERY TYPE ORDER DEADLINE DELIVERY DAYS
Next day arrival by 18:00 By 9AM Monday-Friday
Next day arrival by 12:00 BY 10AM Monday-Friday
Next day arrival by 10:30 BY 10AM Monday-Friday
Next day arrival by 9:00 BY 10AM Monday-Friday
Saturday arrival 9:00-18:00 BY 10AM Friday Saturday
If you miss the deadline, your order will be despatched in the next delivery.

We ensure every parcel that leaves the studio is carefully wrapped and boxed to protect it on the journey.

If you would like help with your order or have a query about the delivery service then please make contact with or call 07912215002 and leave a message between 9am and 7pm GMT Monday to Friday.

IMPORTANT INFORMATION ABOUT DELIVERIES

  • Once a delivery has been dispatch we cannot change or re-direct the items.
  • All items/orders require a signature upon receipt.
  • We aim to dispatch all orders within 24 hours on receipt of payment. Estimated delivery times are a guide only and they commence from the date of dispatch.
  • Insurance: Kerry O達rine Womens Wear insures every purchase during the time we handle it, the time it is in transit until it is delivered to you. A signature is required when the goods are delivered, at which point responsibility for your purchase goods passes to you. Anyone who receives your goods at the specified delivery address (i.e. a gift recipient) then you accept that evidence of a signature by them is evidence of delivery and fulfilment by Kerry O達rine Womens Wear and the same transfer of responsibility is applicable.

 DISTANCE SELLING REGULATIONS

What you need to know and agree to before you buy a garment from Kerry O'Brine's Womens Wear website. (click the heading to read the small print). You should also read the website's terms and conditions.
  1. You must notify customer care in writing of your wish to cancel the contract for your entire order under the DSRs within seven working days of receiving your items. Either email customercare@kerryobrine-fashion.co.uk or write to us at: Notice of Contract Cancellation, Customer Services, Kerry O達rine Womens Wear, 442 Ipswich Road, Colchester CO4 0EY.
  2. On receipt of your notice of contract cancellation, customer care will email you a Returns Merchandise Authorization (RMA) number. Please complete this on the returns pro forma invoice that you received with your order, and include it with your return so we can process your refund promptly.
  3. We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. We also recommend that you use a secure, trackable means to return your order to us at Kerry O達rine Womens Wear, 442 Ipswich Road, Colchester CO4 0EY, and that you retain proof of sending, in case of a dispute.
  4. Please note that you must cover the cost of the return shipment, as our free collection service does not apply to orders cancelled under the Distance Selling Regulations.
  5. All items must be returned unused, in their original condition and from the country that the order was delivered to.
  6. We will refund the full value of your order, including shipping costs, within 30 days of receiving your notice of contract cancellation. If we do not receive the cancelled order, we will arrange to have it collected from you at your cost.